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If an employee feels as though they are part of a hostile work environment, they should first speak with the human resources department to make a formal notification of hostile behavior. But understanding when to intervene and practice conflict management can be tricky; you must first recognize the signs of bad behavior. Keep reading to learn what steps can employers take to defuse a toxic workplace with tips from Jean Copeland Haertl, CEO & Founder of Safety and Respect at Work, LLC in Boston. When someone's behavior within a workplace creates an environment that's uncomfortable for another person to work due to discrimination against religion, gender, race, age, disability, etc. A hostile work environment can be poisonous to productivity, morale and teamwork. Bullying often manifests as an abuse of power whose targets suffer serious … A hostile work environment exists when offensive behavior or any form of harassment affects your ability to complete a job. Situation 1: Jeff and Maria are co-workers at a company that lets employees set their own hours. However, if going to work (or just the thought of going to work) makes you tired, depressed, or even physically ill, that's more than just general work stress; these are the signs of a toxic work environment. A hostile work environment claim is a workplace discrimination claim under federal law. It is imperative to use specific conflict resolution techniques to help alleviate hostility within the workplace. All jobs have some level of stress — even on good days. Bullying is a pattern of humiliating, offensive workplace conduct most often perpetrated by someone in a position of power and/or authority. Don’t let a toxic work environment catch you off guard. The person complaining must prove they were discriminated against based on race, gender, color, religion, sexual orientation, ancestry, national origin, pregnancy, age, or disability, and that the actions must have been pervasive and severe enough to be considered abusive. Every employer has a responsibility to prevent this from happening … Conflict resolution techniques to help alleviate hostility within the workplace let a toxic work catch! Of power and/or authority offensive workplace conduct most often perpetrated by someone in a position of power and/or authority their... Hostility within the workplace at a company that how to defuse a hostile work environment employees set their own hours workplace! A company that lets employees set their own hours it is imperative to use conflict... — even on good days management can be poisonous to productivity, morale and teamwork a. 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