An approach using the social representations of Generation Y, Visual cues in computer-mediated communication: Sometimes less is more, A psychographic analysis of Generation Y college students, Online social presence – A study in score validity of the computer-mediated communication questionnaire, Brain activity when reading sentences and emoticons: An fMRI study of verbal and nonverbal communication, International Journal of Adolescence and Youth. Take the assessment to get a detailed report on the areas of strength and weakness in your internal communications efforts. Be specific and straightforward if you have issues with a co-worker. A communication gap will always exist between the generations. Baby Boomers communicate mostly using face-to-face communication, telephone conversations and e-mail. 497, 478). To help ease generational communication issues at work, I have followed and found success with these six pieces of advice. 569, 574) for meaningful communication between generations. The social presence theory indicates that nonverbal cues are used in communication to create a sense of the ‘other’ and with it creating warmth, friendliness, and satisfaction with the interaction (Lo, 2008, p. 595; Walther, 2011, p. 19). The Baby Boomers are seen as loyal, committed and reliable, but they also expect loyalty from others around them – at work as employers and employees, at home as parents and in school as teachers. In today’s world, this seems to become more and more difficult. Are you new to Ivy Exec? The generation gap that was so in evidence during the 60s has resurfaced, but it is not the disruptive force that it was during the Vietnam era, a 2009 study suggests.. She has been in the academic environment since 1992, first in Philosophy of Education and now in both Philosophy of Education and Psychology of Education. It does not, however, mean that they do not care about the messages from the older generation. 497, 478, 504) where nonverbal communication is mostly done through verbal descriptions, avatars, emoticons or using Skype- or video-mediated communication. It is important to have knowledge of a person’s exposure to and experience of digital technologies before, for instance defining that person as a ‘digital native’ or ‘digital immigrant’ (see Prensky, 2001). By providing a consistent experience in a format that is common enough to be accepted by all generations. Their career is of utmost importance to them and they believe in stability, sometimes staying in one career and using opportunities within this one career during their life time (Helyer & Lee, 2012, p. 568). What Research Says About the Generation Gap, Ⓒ 2020 About, Inc. (Dotdash) — All rights reserved, Verywell Family uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. The different generations must accept that each generation has its inherent strengths and weaknesses. In one area those surveyed did regard the younger generation as superior—intolerance for different races and groups. Graphics are often more important to them than text, and reading is therefore not that important to this generation (Black, 2010, p. 95; Prensky, 2001). Social presence is very important for social-emotional communication and an understanding of another person. He also has a bachelor of commerce degree and is passionate about the big picture of how software helps businesses and users to thrive. Then came the 1960s, and civil rights and the Vietnam War exposed a more serious chasm between young and old. In other words they have an impact on each other’s lives (Adler, Rosenfeld, & Proctor 2010 in Turnbull, 2010, p. 6). Bridging the communication gap between G .... Bridging the communication gap between the Baby Boomer generation and Generation Y, http://www.lse.ac.uk/collections/EMTEL/reports/h2003_emtel.pdf.
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