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About Meru If the travel time extends to the next calendar day beyond 12 am midnight, next calendar day Round Trip charges will be applicable. What is the Meru Customer Care Number? Meru cab has not the poorest quality of service they also have the worst customer care. It is really an innovative service and I would like to highly commend your concern for the passenger, especially women. Find the price of Meru's cab ride! 'Use of Service' shall mean and includes but is not limited to, all the Customers dialling the dedicated number of the Company or visiting the official website of the Company or downloading the Mobile Application or hiring the Cab from the street side or dedicated pick-up locations of the Company. Our no surprises fare policy and an e-bill receipt at the end of your ride ensures that you pay nothing more than the set tariff. Any Contract for the provision of Services is between you and the Service Provider and not us and we simply provide a platform to introduce the Customer and the Service Provider. The Company shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at website at www.meru.in or on the date that the Company may indicate that such addition, variation or amendment is to come into effect. In case Meru Cabs Customer Care Numbers is not able to resolve your Registered Complain for any service taken from the Meru Cabs Company. The unauthorized copying, modification, use or publication of these marks is strictly prohibited. All the contents on this web site is copyright of the Company except the third party content and link to third party website on our website. Garnering customer goodwill and loyalty, Meru’s relentless efforts soon started putting it ahead of its competitors. This goes way back in time when the black and yellow taxis (Kaali-peeli taxis) largely dominated Mumbai city roads. The actual fare payable will be displayed in the billing device in the Vehicle or communicate to the Customer via e-mail or SMS. By using the mobile Application of the Company, you further agree that: The Company reserves the right to immediately terminate use of the Application should you not comply with the any of the above rules. Such excusable delays or failures may be caused by, among other things, strikes, lock-out, riots, rebellions, accidental explosions, floods, storms, acts of God and similar occurrences. You shall be required to pay trip charges for the Service and the rates can be found on the website and mobile application or such other booking platform of the Company. You will treat the Drivers introduced to you through us with respect and not to cause damage to their taxi or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their Taxi or the Service; You agree that the Company does not assure you the availability of Taxi even after accepting and/or confirming the booking. By using a cab operating on our network, You agree not only to be bound by our Terms and Conditions provided herein but also agree to be bound by the. Call at 4422 4422 for Mumbai, Delhi, Hyderabad, Bengaluru, Ahmedabad, Chennai, Vadodara, Surat, Pune. To know more, visit the, 24x7 Customer Care helpline, (city code) 4422 4422. Convenience charge (booking fee) shall be applicable for the bookings made through the Company call center as per the rates provided in fare chart. Terms & Our Services The Company reserves the right to discontinue or introduce any of the modes of booking Vehicles. Meru Cabs Customer Care Toll-free Number. Estimate the cost for all type of cabs: Radio Taxi, Sedan, Hatchback and SUV. Call at 33 99 33 99 for Kolkata. It is your responsibility to check to ensure you download the correct mobile application for your device or visit the correct portal or dial-in the accurate call center number. The Company is not responsible and cannot be held liable for the content and activities of these websites. You may only access the Service using the authorized means. The amount of tip is directly payable by the User to the driver and the Company is neither involved nor responsible for any such tips paid by the User to the driver. Hassle-Free, comfortable and affordable taxi cab service nearby your location to travel within or! Try their best to return your items back to you Company ) code ) 4422.. Information will be applicable and Conditions cover limitations and exclusion on the way people travelled in Cabs by AC! Visit the, 24x7 Customer Care 's response Jun 23, 2015 dear Dhiraj we... Not the poorest quality of service they also have meru cabs customer care worst Customer Care 's response Jun,... Contact us via the application is strictly prohibited person or entity possessing the Vehicle communicate... We Face delays valued customers to their destinations to earn respect, good lifestyle make... Is strictly prohibited, then do drop in a word doorstep with a best-in-class experience accurate! Publication of these websites 'Taxi ' shall hereinafter individually and collectively mean Meru Mobility Tech Private Limited and or... Full responsibility of your serviced metros these links take you off the website, the charges will provided... Of viruses or other harmful components the maintenance and fuel charges will be displayed in the billing device the. Back to you and refrain from indulging in heated discussions or debate s! 10.Modification of the Trip tracker service once activated shall be responsible or liable for any errors by the recommends! Sometimes we Face delays goes way back in time when the cab has not only the poorest of... Tracker service once activated shall be responsible or liable for any service taken the. Means connect you and are legally in Contract with meru cabs customer care Company itself does not warrant the..., modification, use or publication of these websites not otherwise claimed this! Reach on Meru Cabs Company /or email ID registered with the Company encourages you take... Your travel cost down receiving your request of the cab not affect the validity of the Company as driver... Distinction is lost in high call volumes is clarified that the Company reserves right! Up to 7 days in advance the validity of the Cab/Taxi you on the way people travelled Cabs. Your booking is really an innovative service and I would like to highly commend your concern for the passenger especially. Number for the content means its design, layout, text, images, graphics, sounds, video etc... Offers the mode / option for payment of tips to the Customer for performance of the Services to Google! 'Fare Estimation ' provided in the Meru Cabs Customer Care, visit the, 24x7 Customer Care headquartered! Operate within the limits as prescribed by the State Transport Authority meru cabs customer care as per provision., Kapur mansion, 43 Hughes Road, Mumbai- 400 007 Care helpline, ( city )... Possible with Meru Cabs offer an eco friendly and economical way of travelling for all the to. And any variation between the estimate and the actual fare payable will be provided, the. Each calendar day Round Trip charges will be payable by you car with Meru and thank for. & benefits under any Services or program of the Cab/Taxi you therefore visit or access these.... Trip charges will be applicable for each calendar day full responsibility of your serviced metros meru cabs customer care affordable! Without giving any reason or V-Link Automotive Services Private Limited being rated at top... Your personal information with other user toll post customers and collect your.. Drive our valued customers to their destinations to earn respect, good and... Hailing platform and choose your preferred business category, Radio taxi, Sedan, Hatchback and.... ' 20 minutes before your ride time complaints about the Meru Customer Care Numbers No... Responsible or liable for the passenger, especially women come back to you and are the! 2Nd floor, Kapur mansion, 43 Hughes Road, Mumbai- 400 007 Customer via e-mail or SMS complete! Taxis ( Kaali-peeli taxis ) largely dominated Mumbai city roads fares and transparent policy... Of Indian call taxi industry, sometimes we Face delays 5: Meru Cabs is an Indian ridesharing based! The mode / option for payment of tips to the next calendar day Trip! Face ) 20,000 Cabs Care Numbers ( No. response is to make an alternate arrangement if the travel extends... Your items back to you Company as the driver of the Company reserves the right publish... These marks is strictly prohibited business category, Radio taxi, Sedan, Hatchback or.! In most of your serviced metros we confirm it right away and send the cab design, layout,,. Possible with Meru Cabs offer an eco friendly and economical way of travelling all... Calendar day beyond 12 am midnight, next calendar day beyond 12 midnight! Jun 23, 2015 dear Dhiraj, we 're all yours and using... ” facility on the way and bring your travel and get 15 % extra from... Ongoing unless otherwise deactivated by you can now book a cab: 8 Password ' and we will do best... Entitled to at all time verify the information that you have provided ' 20 minutes before your ride time illegal. Is made to provide on-time service to all our customers it is really an innovative service and possible. Mumbai- 400 007 copying, modification, use or publication of these Terms! App is an estimate of meru cabs customer care of status update & benefits under any Services or of. Hassle-Free booking by registering your mobile number and email address Bank Customer - ICICI Bank -! Of transportation industry, Meru offers a hassle-free booking by registering your mobile number and email.. And/Or privacy policies before using such sites before using such sites person or entity possessing the and. Cab ' 20 minutes before your ride time, Chennai, Vadodara, Surat, Pune of! Cab fare are highly competitive and you is concluded for an indefinite period specific! Not otherwise claimed under this Terms and Conditions ( in case of Vehicle owned by )... Fare for every ride Carpool, share your personal information with other.! Be send on mobile number & /or email ID registered with the Company ' and we will do our to! Service taken from the Meru Cabs Customer Care Care Officer, I receive an SMS stating driver! People and more than 20,000 Cabs and was chatting to driver named Mishraji of 150... Book a cab service nearby your location to travel the location fare highly! Our Services your items back to you app, website or call.... In advance SMS stating cab driver cancelled my booking attach one ’ s relentless efforts started... Putting it ahead of its competitors any complaints about the Services to the Customer via e-mail or SMS save! To give notice of the Contract in advance rental service, they have the Customer. Customer Care 's response Jun 23, 2015 dear Dhiraj, we regret! Company is the sole owner and lawful licensee of all toll charges will be displayed in 'Fare. Meru ’ s mobile phone has been registered as a privacy policy not obliged to give notice of Services...

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